FAQ & Site Info
Terms of ServiceWe stand behind our products 100%! Your items will be packed carefully & are guaranteed to reach you in a timely manner.
Returns are gladly accepted on any item except for food & other perishables, in accordance with local and state law.
RETURN POLICY: Returns are accepted within 30 days of the receipt of your order. You must contact us within that 30 day period for our return address and an RMA number. You must return the item at your own expense unless the item was damaged by the shipping company. Some items are subject to a 20% restocking fee. In the case of brand new items, if you have opened the packaging or otherwise used or damaged the item, we may charge up to 50% of the purchase price as a restocking fee. Shipping charges will not be refunded.
To ask a question or arrange a return, please contact us at 646-801-XMAS or at firstname.lastname@example.org & we will do our very best to make things right for you!